Shipping Policy

At Chichify, we understand that receiving your jewelry on time and in perfect condition is important to you. That’s why we’ve put together a comprehensive shipping policy to ensure a smooth and reliable delivery process for all our customers.

1. Shipping Methods

We offer a variety of shipping options to meet your preferences. Whether you opt for standard, express, or international shipping, we have the right solution for you.

2. Processing Time

Once your order is placed, our dedicated team begins processing it promptly. Our standard processing time is 1-2 business days, ensuring that your order is packed and ready for shipment as quickly as possible.

3. Shipping Time

Delivery times vary based on the shipping method and your location. Typically, we aim to deliver your order within 7 to 13 days. While we strive for prompt delivery, please note that external factors such as weather or customs may cause delays.

4. Shipping Costs

We aim to offer competitive shipping rates. Shipping costs are determined by the weight and dimensions of your order, as well as the delivery location. You will be able to view the shipping charges at checkout before completing your purchase.

5. Tracking Information

To keep you updated on your order, we provide tracking information for all shipments. Once your order is dispatched, you will receive a tracking number by email, so you can track your package every step of the way.

6. International Shipping

We offer international shipping to most countries. However, international orders may incur customs duties, taxes, or other charges imposed by the destination country. These fees are the responsibility of the customer and vary based on local regulations.

7. Shipping Restrictions

While we do our best to ship to as many locations as possible, some restrictions may apply due to legal or logistical factors. If we are unable to ship to your location, we will notify you promptly and offer alternative solutions if available.

8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact our customer support team immediately. We will work closely with the carrier to resolve the issue and ensure that you receive a satisfactory outcome.

9. Customer Support

Should you have any questions or concerns regarding our shipping policy, our friendly customer support team is here to help. We are committed to making your shopping experience with Chichify as smooth and enjoyable as possible.

We are dedicated to delivering your jewelry with care and efficiency. Thank you for choosing Chichify – we appreciate your trust and look forward to serving you with excellence!